Last updated: December 2024
This Cookie Policy explains how Marina Arabia uses cookies and similar technologies to enhance your experience on our yacht booking platform.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and understanding how you use our platform.
How We Use Cookies
We use cookies for several purposes:
- Essential Functionality: To ensure our platform works properly and securely
- User Experience: To remember your preferences and settings
- Analytics: To understand how visitors use our platform
- Marketing: To show relevant advertisements and promotions
- Security: To protect against fraud and unauthorized access
Types of Cookies We Use:
Essential Cookies:
Required for platform functionality
- Authentication cookies (keep you logged in)
- Security cookies (protect against fraud)
- Session cookies (maintain your session)
- Load balancing cookies (ensure proper platform performance)
Performance Cookies:
Help us understand how you use our platform
- Google Analytics (website usage statistics)
- Error tracking cookies (identify technical issues)
- Performance monitoring cookies (page load times)
Functional Cookies:
Remember your preferences and settings
- Language preferences
- Location settings
- Booking form data
- Search preferences
Marketing Cookies:
Used to deliver relevant advertisements
- Social media pixels (Facebook, Instagram, Twitter)
- Retargeting cookies (show relevant yacht offers)
- Affiliate marketing cookies (track referral sources)
Third-Party Cookies
We may use third-party services that set their own cookies:
Payment Processors
- Stripe (secure payment processing)
- PayPal (payment facilitation)
- Bank payment gateways
Analytics Services
- Google Analytics (website usage analysis)
- Hotjar (user experience insights)
- Mixpanel (user behavior tracking)
Social Media Platforms
- Facebook Pixel (social media advertising)
- Instagram Business (marketing insights)
- Twitter Ads (promotional campaigns)
Customer Support
- Intercom (live chat functionality)
- Zendesk (support ticket system)
- Help Scout (customer communication)
Cookie Management
How to Control Cookies
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Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can:
- Block all cookies
- Block third-party cookies
- Delete existing cookies
- Receive notifications before cookies are set
Our Cookie Preferences
You can manage your cookie preferences through our cookie consent banner or settings panel.
Opt-Out Links
Impact of Disabling Cookies
If you disable cookies, some features of our platform may not work properly:
- You may need to log in again for each session
- Some forms may not retain your information
- Personalized recommendations may not be available
- Booking process may be less streamlined
- Analytics data may not be collected (affecting platform improvements)
Data Retention
Cookies have different lifespans:
- Session cookies (maintain your session): Session Cookies: Deleted when you close your browser
- frontend::pages.persistent_cookies: Persistent Cookies: Remain until deleted or expired (typically 30 days to 2 years)
- frontend::pages.analytics_cookies: Analytics Cookies: Usually expire after 26 months
- Marketing Cookies:: Marketing Cookies: Typically expire after 30-90 days
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
Your Rights
Depending on your location, you may have rights related to cookies and tracking technologies:
- Right to access information about cookies used
- Right to opt-out of non-essential cookies
- Right to withdraw consent for marketing cookies
- Right to lodge complaints with supervisory authorities
Children's Privacy
Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16 through cookies or other means. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
